Archive for the ‘value tools’ Category
Wednesday, March 3rd, 2010
Who is the customer? That may seem like a stupid question but in many organizations it is not who you might think. Many organizations that purport to use the VOC (voice of the customer) to drive their strategic and operational initiatives – this is particularly true of those organizations that ...
Posted in customers, eric reidenbach, market share, quality, six sigma marketing, value, value tools, voice of the buisiness | No Comments »
Monday, September 21st, 2009
I found an interesting article “Can The Future Be Built in America?”. All interested in the issue of the future of American manufacturing may find this article somewhat informative. To me it was a little disappointing since it dealt mainly with what I would call “industrial policy” issues. In fact ...
Posted in corporate culture, cost cutting, customers, market share, market value solutions, operational excellence, product/markets, six sigma marketing, value, value tools, voice of the customer, voice of the market | 1 Comment »
Friday, September 11th, 2009
The other day I was speaking to a Master Black Belt from a large manufacturing concern who was talking about the success of their Six Sigma deployment. During a lull in the conversation I tried to get her to talk about how they are using Six Sigma to grow market ...
Posted in corporate culture, cost cutting, customers, defect reductions, eric reidenbach, market share, market value solutions, product/markets, six sigma marketing, value, value proposition, value tools | 1 Comment »
Tuesday, September 8th, 2009
There are numerous reports regarding the future of American manufacturing -some thoughtful and some not. Some reports are typified by emphasizing the same old “in the box thinking” focusing on: labor costs, regulation, production efficiencies, innovation, etc. as the keys to the future success of American manufacturing. While these things ...
Posted in cost cutting, eric reidenbach, market share, new product development, six sigma marketing, value, value tools | 2 Comments »
Monday, August 3rd, 2009
I am currently doing research for a new book on manufacturing and value creation. In the course of my research I came across a report that I think is well worth reading. The report is titled, Comparison & Analysis of US & Global Economic Data & Trends. In spite of ...
Posted in cost cutting, defect reductions, eric reidenbach, market share, operational excellence, product/markets, quality, six sigma marketing, value, value proposition, value tools | 1 Comment »
Wednesday, July 22nd, 2009
The healthcare industry is currently facing challenges on many fronts. Escalating costs for rapidly advancing technology and pressure to deliver quality care to more people (baby boomers, uninsured, under insured) at lower costs have created the perfect storm….To find a discipline solution that will lead to sustainable improvements in quality ...
Posted in customer retention, customer satisfaction, defect reductions, eric reidenbach, market share, market value solutions, operational excellence, pricing, product/markets, quality, six sigma marketing, value, value streams, value tools, voice of the market | No Comments »
Monday, March 30th, 2009
I have been fascinated with the comments of Mikel Harry regarding the evolution of Six Sigma from Gen II (cost cutting) to Gen III (value creation and company growth). In fact, my company has been practicing Gen III Six Sigma for close to 10 years with remarkable results. Many companies ...
Posted in cost cutting, market share, pricing, quality, six sigma marketing, top line revenue, value, value tools, voice of the market | No Comments »
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