Tuesday, December 16th, 2008
Will Kenny, Best Training Practices
With the economy in the condition it is, and the endless drumbeat of bad news we are all exposed to these days, you are no doubt delivering training and employee communications to people who are afraid, angry and suspicious. You may be teaching staff how ...
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Wednesday, October 8th, 2008
Will Kenny, Best Training Practices
To promote key messages and crucial best practices that ensure success for your company, you are probably working to get the management visibly involved in your training activities, whether through some kind of public endorsement or by actually participating in the delivery of information.
This can ...
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Tuesday, September 30th, 2008
Will Kenny, Best Training Practices
Sometimes companies treat training and employee communications as a "nice to have," as a luxury. Oh, they don't come out and say that, but the eagerness with which they cut budgets for these functions in a downturn reveals much about their perceived value to the ...
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Friday, September 26th, 2008
Will Kenny, Best Training Practices
You all remember our old friend Goldilocks, who, like so many of the chief learning officers and training directors I have encountered, was looking for "a seat at the table". Now, we are all inclined to think that Goldilocks was a bit fussy about things, ...
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Tuesday, September 16th, 2008
Will Kenny, Best Training Practices
One of the most valuable contributions you can make to your company (or to a client) as a training professional is managing your experts!
Whether you are rolling out a new procedure or introducing a new product or service, there's a good chance that you will ...
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Tuesday, September 9th, 2008
Will Kenny, Best Training Practices
Is your "onboarding" content a giant block of granite, a monument to "the way we have always done it"? Even if you are just now developing your message to new employees, providing basic orientation and explaining essential values and processes of your organization to new ...
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Tuesday, September 2nd, 2008
Will Kenny, Best Training Practices
How do you turn new hires into long-term, valuable employees? Getting off to a good start can make a big difference and whether you call it orientation, a core curriculum, onboarding or something else, that first round of communication and training can make a significant ...
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Tuesday, August 26th, 2008
Will Kenny, Best Training Practices
“Training cost” is a favorite topic of conversation among training professionals and between training staff and management. As convenient and affordable tools are applied to move training to online delivery, one factor, delivery cost, has shrunk.
I’m not convinced this is entirely good news. People talk ...
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Tuesday, August 19th, 2008
Will Kenny, Best Training Practices
Gather the training directors from several corporations and let them talk shop for a little bit. Soon you'll hear words like "efficiency," "convenience" and "cost-effectiveness." More likely than not, you'll catch these phrases in the context of online training delivery, and everyone will nod in ...
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Tuesday, August 12th, 2008
Will Kenny, Best Training Practices
Training is a key tool in spreading best practices throughout your organization. But if you don't think about how you throw the word "training" around in your company, it could become a dirty word.
Now, I don't mean that people will gasp at your impropriety in ...
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