A Spoonful of Sugar Can Make People Grumpy

Tuesday, December 16th, 2008

Will Kenny, Best Training Practices With the economy in the condition it is, and the endless drumbeat of bad news we are all exposed to these days, you are no doubt delivering training and employee communications to people who are afraid, angry and suspicious. You may be teaching staff how ...

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Does Your “Sales Force” Know Your Business Plan?

Tuesday, November 18th, 2008

Will Kenny, Best Training Practices Last time I wrote about the need for a true business plan approach to running your internal training function. Since training departments rely on funds from the rest of the company, almost a form of external financing, I suggested that most departments could benefit from ...

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Goldilocks Teaches Us About SeatS At TableS

Friday, September 26th, 2008

Will Kenny, Best Training Practices You all remember our old friend Goldilocks, who, like so many of the chief learning officers and training directors I have encountered, was looking for "a seat at the table". Now, we are all inclined to think that Goldilocks was a bit fussy about things, ...

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All Aboard!

Tuesday, September 2nd, 2008

Will Kenny, Best Training Practices How do you turn new hires into long-term, valuable employees? Getting off to a good start can make a big difference and whether you call it orientation, a core curriculum, onboarding or something else, that first round of communication and training can make a significant ...

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